Deep Adalja

Disney Threads: Your Character Awaits

Disney Threads: Your Character Awaits

Interaction Design, User Engagement

Interaction Design, User Engagement

Interaction Design, User Engagement

Role

Role

Role

Product Designer

Product Designer

Product Designer

Tools

Tools

Tools

Figma, Miro, UserTesting.com

Figma, Miro, UserTesting.com

Figma, Miro, UserTesting.com

Duration

Duration

Duration

3 Months

3 Months

3 Months

Interaction Design, User Engagement

Duration

Team

Tools

Figma, Figjam, UserTesting.com, Miro

Role

UX Design & Research

My Impact

My Impact

0%
0%
0%

User Engagement

User Engagement

User Engagement

0+

Reusable UI Components

0%
0+
0%

User Retention

Features

0+

Reusable UI Components

0+

Features

0+
0+

Reusable UI Components

Reusable UI Components

0+
0+

Features

Features

Problem

Disney enthusiasts lacked personalized merchandise options beyond traditional retail, struggling to visualize and purchase authentic Disney costumes.

Disney Threads: Your Character Awaits

Overview

We designed Disney Threads, an innovative mobile app that addresses these challenges. By leveraging Augmented Reality (AR) technology, Disney Threads enables users to virtually try on a wide range of costumes, fostering a deeper emotional connection with Disney characters.

Project Timeline

We followed a structured timeline over three months, with clear milestones for each phase. From initial research and brainstorming to prototyping and final implementation, the timeline ensured smooth progress and iterative improvements based on user testing and feedback.

My Responsibilties

Design

Research

I was responsible for creating designs for user engagement

I was responsible for creating designs for user engagement

I was responsible for creating designs for user engagement

I was responsible for creating designs for user engagement

I created wireframes, mockups, lo-fi prototypes, hi-fi prototypes

I created wireframes, mockups, lo-fi prototypes, hi-fi prototypes

I created wireframes, mockups, lo-fi prototypes, hi-fi prototypes

I created wireframes, mockups, lo-fi prototypes, hi-fi prototypes

Created 15+ Components which maintains the consistency throughout the product

Created 15+ Components which maintains the consistency throughout the product

Created 15+ Components which maintains the consistency throughout the product

Created 15+ Components which maintains the consistency throughout the product

I also have a major role in creating the design system for the disneythreads

I also have a major role in creating the design system for the disneythreads

I also have a major role in creating the design system for the disneythreads

I also have a major role in creating the design system for the disneythreads

Contribute in creating Surveys, Screeners, Literature Review

Contribute in creating Surveys, Screeners, Literature Review

Contribute in creating Surveys, Screeners, Literature Review

Contribute in creating Surveys, Screeners, Literature Review

I took Total to 5 interview, 2 in person and 3 on UserTesting.com

I took Total to 5 interview, 2 in person and 3 on UserTesting.com

I took Total to 5 interview, 2 in person and 3 on UserTesting.com

I took Total to 5 interview, 2 in person and 3 on UserTesting.com

Also pulled out all the important insights and used them for the redesigns

Also pulled out all the important insights and used them for the redesigns

Also pulled out all the important insights and used them for the redesigns

Also pulled out all the important insights and used them for the redesigns

Stakeholder Prompt

Enhance The Fan Engagement

Enhance The Fan Engagement

Disney Threads's User Engagement Principles

Content Marketing

Engaging Content Creation

Storytelling

Machine Learning/Artificial Intelligence

Algorithm-Driven Suggestions

Tailored Experience

Social Media

Platform Utilization

Interactive Campaigns

User Generated Campaigns

Community Building

Behind the Scenes

Immersive Storytelling

Content Marketing

Engaging Content Creation

Storytelling

Machine Learning/Artificial Intelligence

Algorithm-Driven Suggestions

Tailored Experience

Social Media

Platform Utilization

Interactive Campaigns

User Generated Campaigns

Community Building

Behind the Scenes

Immersive Storytelling

Content Marketing

Engaging Content Creation

Storytelling

Machine Learning/Artificial Intelligence

Algorithm-Driven Suggestions

Tailored Experience

Social Media

Platform Utilization

Interactive Campaigns

User Generated Campaigns

Community Building

Behind the Scenes

Immersive Storytelling

Content Marketing

Engaging Content Creation

Storytelling

Social Media

Platform Utilization

Interactive Campaigns

User Generated Campaigns

Community Building

Immersive Storytelling

Machine Learning/Artificial Intelligence

Algorithm-Driven Suggestions

Tailored Experience

Behind the Scenes

Competitive Analysis

This competitive analysis provides insights into the landscape of each platform/application, helping to identify areas for improvement and growth opportunities.

Findings

Out of all the features, I chose:

User-Generated Content

The reason I chose this category is because people love sharing content on social media and crave for validations. This is a popular user engagement feature.

Polls & Quizes

Adding interactivity to the app will let users feel more involved in the content creation process.

Community Feature

Groups, forums, or collaborative spaces for more personalized experience, where fans can share ideas, content, and discussions.

Goals

User Goals

Business Goals

Connect with other Disney fans and share their costume creations.

Connect with other Disney fans and share their costume creations.

Connect with other Disney fans and share their costume creations.

Connect with other Disney fans and share their costume creations.

Have a fun and engaging experience interacting with Disney characters in an immersive way.

Have a fun and engaging experience interacting with Disney characters in an immersive way.

Have a fun and engaging experience interacting with Disney characters in an immersive way.

Have a fun and engaging experience interacting with Disney characters in an immersive way.

Increase user engagement and retention: Create a platform that users will enjoy and return to frequently.

Increase user engagement and retention: Create a platform that users will enjoy and return to frequently.

Increase user engagement and retention: Create a platform that users will enjoy and return to frequently.

Increase user engagement and retention: Create a platform that users will enjoy and return to frequently.

Position Disney as a leader in innovative retail experiences: Showcase the company's commitment to leveraging cutting-edge technology to enhance customer satisfaction.

Position Disney as a leader in innovative retail experiences: Showcase the company's commitment to leveraging cutting-edge technology to enhance customer satisfaction.

Position Disney as a leader in innovative retail experiences: Showcase the company's commitment to leveraging cutting-edge technology to enhance customer satisfaction.

Position Disney as a leader in innovative retail experiences: Showcase the company's commitment to leveraging cutting-edge technology to enhance customer satisfaction.

Generate new revenue streams: Explore opportunities for monetization, such as in-app purchases, partnerships, or advertising.

Generate new revenue streams: Explore opportunities for monetization, such as in-app purchases, partnerships, or advertising.

Generate new revenue streams: Explore opportunities for monetization, such as in-app purchases, partnerships, or advertising.

Generate new revenue streams: Explore opportunities for monetization, such as in-app purchases, partnerships, or advertising.

Strengthen the Disney brand: Enhance the emotional connection between fans and Disney characters through a personalized and immersive experience.

Strengthen the Disney brand: Enhance the emotional connection between fans and Disney characters through a personalized and immersive experience.

Strengthen the Disney brand: Enhance the emotional connection between fans and Disney characters through a personalized and immersive experience.

Strengthen the Disney brand: Enhance the emotional connection between fans and Disney characters through a personalized and immersive experience.

How Might We

"How Might We Create a user-centric solution that enables Disney enthusiasts to personalize merchandise with their favorite characters, thus increasing their emotional bond and elevating their Disney experience."

Paper Wireframes

Brainstorming on the possible designs of all the task flows through wireframes.

Community Home Screen

Community Home Screen

Community Home Screen

Community Home Screen

High Fidelity Designs V 1.0

User Testing Round 1

We got a lot of insights through user testing, the ones shown below is the ones which we filtered out for necessary changes.

4

Moderated

7

UserTesting.com

Positive Feedback/Insights

Room for Improvement

The design was highly intuitive and exceeded expectations, with easy navigation and familiar elements like the 'LEARN MORE' option and direct communication with the delivery person, enhancing overall user satisfaction.

The design was highly intuitive and exceeded expectations, with easy navigation and familiar elements like the 'LEARN MORE' option and direct communication with the delivery person, enhancing overall user satisfaction.

The design was highly intuitive and exceeded expectations, with easy navigation and familiar elements like the 'LEARN MORE' option and direct communication with the delivery person, enhancing overall user satisfaction.

The design was highly intuitive and exceeded expectations, with easy navigation and familiar elements like the 'LEARN MORE' option and direct communication with the delivery person, enhancing overall user satisfaction.

Users recommended displaying step counts instead of percentages, adding a 3D simulation for enhanced engagement, and enhancing the leaderboard to show individual scores for a more engaging experience.

Users recommended displaying step counts instead of percentages, adding a 3D simulation for enhanced engagement, and enhancing the leaderboard to show individual scores for a more engaging experience.

Users recommended displaying step counts instead of percentages, adding a 3D simulation for enhanced engagement, and enhancing the leaderboard to show individual scores for a more engaging experience.

Users recommended displaying step counts instead of percentages, adding a 3D simulation for enhanced engagement, and enhancing the leaderboard to show individual scores for a more engaging experience.

Reiteration 1.0

Guided by User Testing Round 1 insights, I redesigned key features to improve user engagement. These changes aim to create a more intuitive experience and enhance interaction.

Before

Lacks indicators for popular or trending content.

Before

Lacks indicators for popular or trending content.

Before

Lacks indicators for popular or trending content.

Before

Lacks indicators for popular or trending content.

Before

Previous design lacked captions and hashtags, hindering user interaction.

Before

Previous design lacked captions and hashtags, hindering user interaction.

Before

Previous design lacked captions and hashtags, hindering user interaction.

Before

Previous design lacked captions and hashtags, hindering user interaction.

After

"Fan’s Favorite" badge highlights popular content, boosting engagement and community.

After

"Fan’s Favorite" badge highlights popular content, boosting engagement and community.

After

"Fan’s Favorite" badge highlights popular content, boosting engagement and community.

After

"Fan’s Favorite" badge highlights popular content, boosting engagement and community.

After

Captions with hashtags like #DisneyThreads and #ToyStory boost discoverability and user engagement.

After

Captions with hashtags like #DisneyThreads and #ToyStory boost discoverability and user engagement.

After

Captions with hashtags like #DisneyThreads and #ToyStory boost discoverability and user engagement.

After

Captions with hashtags like #DisneyThreads and #ToyStory boost discoverability and user engagement.

"I didn't got at first what this '+' button do"

"I didn't got at first what this '+' button do"

"I didn't got at first what this '+' button do"

"I didn't got at first what this '+' button do"

AI into the attack!!

AI into the attack!!

Before

Manual entry for quizzes was slow and limited creativity.

Before

Manual entry for quizzes was slow and limited creativity.

Before

Manual entry for quizzes was slow and limited creativity.

After

Dropdown menu and AI icon streamline quizzes, enhance selection.

After

Dropdown menu and AI icon streamline quizzes, enhance selection.

After

Dropdown menu and AI icon streamline quizzes, enhance selection.

Before

Background images reduced readability, non-intuitive post cards and duplicate search buttons caused user confusion.

Before

Background images reduced readability, non-intuitive post cards and duplicate search buttons caused user confusion.

Before

Background images reduced readability, non-intuitive post cards and duplicate search buttons caused user confusion.

Before

Background images reduced readability, non-intuitive post cards and duplicate search buttons caused user confusion.

After

Enhanced accessibility with primary color backgrounds, added filter tabs for genres, and improved post sections for impact.

After

Enhanced accessibility with primary color backgrounds, added filter tabs for genres, and improved post sections for impact.

After

Enhanced accessibility with primary color backgrounds, added filter tabs for genres, and improved post sections for impact.

After

Enhanced accessibility with primary color backgrounds, added filter tabs for genres, and improved post sections for impact.

Guess what…

The users want MORE, duhh!!

After the first user testing, there was 16% improvement in the user engagement & 2/5 users were willing to come back to the application to play the polls and quizzes. But I felt like something is missing.

It would be great if I could see how I rank compared to other fans after taking a quiz.

A leaderboard would make it more fun. I’d definitely participate more if I could see where I stand.

I wish there was a way to earn something from participating in these polls and quizzes.

It’d be cool if I could earn points or credits that I could use for something, like discounts on merch.

It feels a bit empty after finishing a quiz—I want something that keeps me coming back.

Gamifying the Experience by Introducing Leaderboard & Rewards

Gamifying the Experience by Introducing Leaderboard & Rewards

Now the fans will be able to see the leaderboard after finishing Quiz/Poll. They will also get rewards points after each game which they can redeem during their merch purchase.

High Fidelity Designs V 2.0

User Testing Round 2

We got a lot of insights through user testing, the ones shown below is the ones which we filtered out for necessary changes.

9

UserTesting.com

Positive Feedback/Insights

Room for Improvement

Interface user-friendly and straightforward, rated 5/5; needs more consistent designs.

Interface user-friendly and straightforward, rated 5/5; needs more consistent designs.

Interface user-friendly and straightforward, rated 5/5; needs more consistent designs.

Interface user-friendly and straightforward, rated 5/5; needs more consistent designs.

Lacked search for quizzes and a back button.

Lacked search for quizzes and a back button.

Lacked search for quizzes and a back button.

Lacked search for quizzes and a back button.

Reiteration V 2.0

Leaderboard was a Success

Now the fans will be able to see the leaderboard after finishing Quiz/Poll. They will also get rewards points after each game which they can redeem during their merch purchase.

0%
0%
0%

User Engagement due to inclusion of Leaderboard and Rewards

Before

Designed a unified top navbar image for Disney Threads theme.

Before

Designed a unified top navbar image for Disney Threads theme.

Before

Designed a unified top navbar image for Disney Threads theme.

After

Updated the overall theme of the application design.

After

Updated the overall theme of the application design.

After

Updated the overall theme of the application design.

Before

Earlier designs were dull, clashing with the community's gamification theme.

Before

Earlier designs were dull, clashing with the community's gamification theme.

Before

Earlier designs were dull, clashing with the community's gamification theme.

After

Enhanced designs with emojis and interactions for better engagement.

After

Enhanced designs with emojis and interactions for better engagement.

After

Enhanced designs with emojis and interactions for better engagement.

Before

Again the less use of images in were making it unappealing to the users.

Before

Again the less use of images in were making it unappealing to the users.

Before

Again the less use of images in were making it unappealing to the users.

Before

Again the less use of images in were making it unappealing to the users.

After

Adding images where necessary whihc makes it more engaging.

After

Adding images where necessary whihc makes it more engaging.

After

Adding images where necessary whihc makes it more engaging.

Before

User wanted to see their ranking for that particular quiz and their all time ranking.

Before

User wanted to see their ranking for that particular quiz and their all time ranking.

Before

User wanted to see their ranking for that particular quiz and their all time ranking.

Before

User wanted to see their ranking for that particular quiz and their all time ranking.

After

Made some logical changes based on the user insights.

After

Made some logical changes based on the user insights.

After

Made some logical changes based on the user insights.

After

Made some logical changes based on the user insights.

Final Designs

The final design leverages user insights to boost engagement and usability, incorporating dropdown menus and AI suggestions for a dynamic interaction. A new Leaderboard & Rewards system incentivizes participation with points for merchandise purchases, aligning with Disney Threads' principles to create a captivating user experience.

Reflection

Interacting directly with actual users gives great insights about the actual problem and their expectations from the app.

Interacting directly with actual users gives great insights about the actual problem and their expectations from the app.

Interacting directly with actual users gives great insights about the actual problem and their expectations from the app.

Interacting directly with actual users gives great insights about the actual problem and their expectations from the app.

Establishing a continuous feedback loop with users was instrumental in refining and iterating on the app's design.

Establishing a continuous feedback loop with users was instrumental in refining and iterating on the app's design.

Establishing a continuous feedback loop with users was instrumental in refining and iterating on the app's design.

Establishing a continuous feedback loop with users was instrumental in refining and iterating on the app's design.

Learning to be flexible and responsive to user feedback, allowing for adjustments in the design to better meet user expectations and improve overall satisfaction.

Learning to be flexible and responsive to user feedback, allowing for adjustments in the design to better meet user expectations and improve overall satisfaction.

Learning to be flexible and responsive to user feedback, allowing for adjustments in the design to better meet user expectations and improve overall satisfaction.

Learning to be flexible and responsive to user feedback, allowing for adjustments in the design to better meet user expectations and improve overall satisfaction.

Let’s Catch Up!

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Let’s Catch Up!

Handcrafted with

Like!

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Like!

Copyrights | All Rights Reserved

Let’s Catch Up!

Handcrafted with

Like!

Like!

Like!

Copyrights | All Rights Reserved

Let’s Catch Up!

Handcrafted with

Like!

Like!

Like!

Copyrights | All Rights Reserved